FAQ

For all details on shipping, please head over to our Shipping Policy tab.

Yes, all orders will be accompanied by an invoice, but there will be no price or tax invoice. If you would like a tax invoice, please contact us immediately after placing your order using the contact form, indicating the order number.

Teddy Bear Life accepts payment via Credit Card (Visa, MasterCar, American Express), PAYPAL, Shop Pay, Apple Pay, Google Pay.

Only some products can be canceled or changed.

Please contact us as soon as possible to cancel or change your order, as we will promptly prepare the purchased item for shipping.

Unfortunately, we cannot add products to existing orders, but additional orders are welcome. Please read our Refund Policy for more information.