Regarding delays in international delivery items to some regions

Thank you for your continued patronage of Teddy Bear Life.

Due to the ongoing reduction of airfreight services to some countries and regions, there is a possibility of delays in the delivery of international mail.

To USA

Due to the shortage of space for transportation caused by reduced aircraft flights, etc., it takes a significant amount of time to load the cargo onto an aircraft. Due to the concentration of mail arrivals in the U.S., there will be delays in the delivery of mail. Delivery will be made by non-personal means, etc.

To Philippines 

Due to the lack of space for transportation due to reduced aircraft flights, etc., it takes 1-3 weeks for the mail to be loaded onto the aircraft. International Exchange offices are accepting mail with minimal staffing, so there will be delays in delivery.

To Australia, Ireland, Canada, Sweden, Spain, Denmark, Germany, New Zealand, Mexico

Due to the lack of space for transportation due to reduced aircraft flights and other factors, it takes a significant amount of time to load the cargo onto an aircraft.

 

Please check with Japan Post for details on the delivery status.

We apologize for any inconvenience this may cause and appreciate your understanding.